While it’s true that there are many B2B eCommerce platforms out there, it’s also true that just a few of them can meet the needs and expectations of modern online sellers focused on B2B operations. Of these few examples, two platforms have grabbed the attention of the most popular B2B businesses. Of course, there two platforms are BigCommerce and Shopify Plus. So, if you want to get the best from these platforms you have to compare BigCommerce vs Shopify Plus.

It’s worth mentioning that they are both using cloud technology and they are fully hosted. However, there are a few things that make them different.

Features

As leading B2B eCommerce platforms, BigCommerce and Shopify Plus and BigCommerce are equipped with a wide array of features. They are platforms that guarantee 99.9% uptime, seamless scalability, and unlimited bandwidth. They also allow users to sell things on multiple channels at once letting them manage these sales from one place. As we said before, there are a few differences too. For example, unlike BigCommerce, Shopify Plus promises a smooth transition from a different platform. On the other hand, BigCommerce has much more built-in features.

Apps and integrations

For some users, the number of built-in features found in BigCommerce might be impressive, but they should know that Shopify has a huge Apps Store where you can find more than 1500 applications as well as smooth integrations that you can use for a wide range of activities like shipping, accounting, marketing, reporting and more. Users are also free to develop their own applications. BigCommerce has fewer apps (less than 400). All these apps found on BigCommerce and Shopify Plus are good for the functionality of your website and you should spend some time analyzing their properties.

Customer support

This is one of the points where Shopify Plus is an absolute winner. They have obviously spent a lot of time and energy building a modern customer support system which is available 24 hours a day, 7 days a week, 365 days a year. in addition to phone support, they also have email and live chat support and provide access to community forums and a knowledgebase. What’s great is that they provide qualified support for different issues. BigCommerce, on the other hand, has live chat support which is available 24/7, a vibrant community board and a so-called BigCommerce University where you can find video guides.

Click here for more information on Shopify Plus